Our Services

SERVICES

Turn-Key
TURN-KEY PROJECT

We take care of every aspect of your project, from initial planning to final implementation, providing a fully functional and operational entertainment venue.

Design
CUSTOM MADE DESIGN & ENGINEERING

Our engineering, design, and art departments are second to none, they will advise you about the specific requirements of location and the facility, as well as design and space utilization. Let us create the right project to suit your needs.

Quality-control
TOP-QUALITY MATERIALS

To guarantee a safety performance, the materials used are top-quality material, certified, non-toxic, very durable and in line with the industry standards.

In-House
IN-HOUSE PRODUCTION

We produce the components in-house to guarantee consistent quality, great customer service, shorter delivery time for complete projects and spare parts, with an optimized price for the client

Quality-control
QUALITY CONTROL

All GEM equipment is 100% tested in our factory to ensure safety, quicker installation, perfect component fitting and high-quality product.

Details
ALL DETAILS INCLUDED

Our offer includes all the details that the customer expects, meaning all primary elements of the playground area, the platforms, safety nets, wall protection and also the specific details that make each project unique as colors, wall design and themes.

Installation
ON-SITE INSTALLATION

Our expert team of installers are an integral part behind delivering a product, they are knowledgeable about the product being installed and have the necessary tools and equipment to complete the job efficiently and safely.

Support
SUPPORT & MAINTENANCE

GEM support services provide the clients with access to technical experts and resources that can help them troubleshoot problems, and optimize the performance of their entertainment facility.

Our services include technical assistance, repair services, routine inspections, cleaning and sanitation services. 

 

Warranty
WARRANTY

We offer warranty to provide our customers with a level of protection and reassurance, knowing that the product they are purchasing is guaranteed to meet certain standards.

Our warranty can vary from 1 till 5 years and cover defects in materials or workmanship, as well as malfunctions that occur during normal use.